Allergen Policy
Allergens Policy
INBalance Health Corp recognizes the following as allergens & where possible have transferred the guidelines to our product. The INBars are produced to be free of the following Allergens:
1. Eggs
2. Gluten
3. Milk
4. Nuts
5. Peanuts
6. Soybeans
We at INBalance Health Corp, and our manufacturer, responsibly source ingredients from reputable suppliers whose allergen status is known & we actively avoid introducing these and new allergens to our manufacturing site.
No allergens are present during the manufacturing of any INBalance Health Corp products. Our suppliers of raw ingredients & packaging are risk assessed to determine the probability of unintentional presence of allergens. Our manufacturer has procedures & training in place for all staff to prevent any contamination occurring on site.
We at INBalance Health Corp constantly review our ingredients and give our consumers the clearest view on the absence of allergens in our products.
Satisfaction Policy
Customer Satisfaction Policy
INBalance Health Corp follows a customer focused approach where customers may conveniently relay their requests and dissatisfaction, and where such requests and complaints are handled in an objective, fair, attentive manner with utmost respect for privacy. Customer requests and comments are assessed in a manner that will not be in violation of the legal provisions and company policy, and where necessary improvements and controls are carried out in an ongoing manner to ensure the same dissatisfaction does not repeat, and which is based on transparency in their relations with customers and adheres to the main principle of remedying cases of customer dissatisfaction and that the customer must be informed as soon as possible. INBalance Health Corp utilizes economic, social and environmental resources in a sustainable manner.
Our Customer Satisfaction Rules
? We first and foremost accept the fact that our customers are “Right”, and examine the reason behind the complaint from this point of view.
? We investigate each and every matter relayed to us, and get a chance to improve our processes.
? We adopt an approach that is in line with our customers’ expectations of quality service.
? We desire to establish a customer – company relationship that is strong, right, clear and ensures continuity, as far as the products or services our company offers directly or indirectly for the customers are concerned.
? We respond to every notification with a fair and objective approach.
? We care for the privacy of customer information.
? We adopt providing services that are designed to address the customers’ requests with our professional staff, using a professional approach.