Allergen Policy
Regarding allergens, the declared statement about the absence of allergens is based on the absence in the composition of products - fruit rolls of anything except berries and fruits, so the composition cannot contain peanuts, hazelnuts, milk, eggs, wheat, soy, fish, crustaceans, molluscs , gluten, sesame and mustard. Research on gluten content is regularly conducted.
We also manufacture products with chocolate (the allergen is dairy products in chocolate), but they are manufactured in a separate production area and, accordingly, the process is regulated by the allergen management procedure (separate storage, individual inventory, labeling).
Satisfaction Policy
Healthy Snacks International Inc. cares about the satisfaction of its customers and actively works to solve any problems they may encounter. To solve problems of customer dissatisfaction, we take a number of measures:
Food quality and safety system: We have an effective management system based on international standards ISO 9001, ISO 22000, and IFS Food. This allows us to control the quality and safety of products at every stage of production. Our primary goal is to provide high quality products.
Use of natural materials and technological improvement: We use exclusively natural raw materials for the production of our products and constantly improve production technologies to improve product quality.
Analysis and improvement: We constantly analyze our operations and make improvements in order to meet the expectations of our customers and provide competitive products.
We are constantly working to improve our products and services, taking into account the feedback we receive from our customers. We believe this is a key aspect of our success.
Our company is committed to our customer service and product quality to ensure the best shopping experience for every customer.