Allergen Policy
aycte.com Allergen Policy
At Taycte, we prioritize the safety and well-being of our customers by ensuring transparency about potential allergens in our products. We strictly adhere to industry standards to prevent cross-contamination and provide clear labeling for all our food items. Our production processes and facilities follow rigorous guidelines to avoid allergen presence unless explicitly mentioned.
For our Classic Strained Tomatoes and similar products, the following allergens are NOT present in the product, production line, or plant:
Sulphur dioxide (>10mg/kg)
Peanuts and products thereof
Cereals containing gluten and products thereof
Crustaceans and products thereof
Nuts and products thereof
Milk and dairy products (including lactose)
Lupin and products thereof
Molluscs and products thereof
Fish and products thereof
Celery and products thereof
Sesame seeds and products thereof
Mustard and products thereof
Soybeans and products thereof
Eggs and products thereof
Our commitment to allergen safety ensures that you can enjoy our products with peace of mind. We are dedicated to providing high-quality, allergen-free foods for our customers, including those with specific dietary restrictions.
Satisfaction Policy
At Taycte, customer satisfaction is at the heart of everything we do. We strive to provide high-quality products and services that meet or exceed your expectations. Our Satisfaction Policy ensures that you have a smooth and enjoyable experience with our brand.
Quality Guarantee
We are confident in the quality of our products. If for any reason you are not fully satisfied with your purchase, we offer a hassle-free return or exchange policy within 30 days of receiving your order.
Customer Support
Our customer service team is always here to assist you. Whether you have a question, concern, or need help with your order, you can contact us via email, phone, or our online chat service. We aim to respond to all inquiries within 24 hours.
Feedback
We value your feedback and use it to continuously improve our products and services. If you have any suggestions or comments, we encourage you to share them with us.
Return and Refund Policy
If you are not completely satisfied with your product, you may return it within 30 days for a full refund or exchange, provided the item is in its original packaging and unused. For food products, please contact our team for specific instructions on returns to ensure safety and compliance.
Resolution Process
In the rare case of a complaint, our team is committed to resolving the issue quickly and fairly. If you encounter any problems with your order, we will work with you to find a satisfactory solution, whether through a replacement, refund, or other suitable options.
At Taycte, we are committed to your happiness and to ensuring you enjoy the best possible experience with our products.